We accept major credit cards such as Visa, Mastercard, and American Express, as well as secure online payment methods like Google Pay, PayPal and Apple Pay.
Typically, we process and ship orders within 1-2 business days. Standard delivery time within the UK is approximately 3-5 business days.
Standard shipping for orders within the UK is £4.70. You can enjoy free shipping on orders over £38.
Yes, we offer international shipping. Shipping costs and delivery times will vary depending on your destination, and specific information will be displayed at checkout.
Once your order has been shipped, we will send a confirmation email with a tracking number to your email address. You can click the link in the email to check the latest shipping status at any time.
Of course. If you are not satisfied with your purchase, we offer a 30-day return policy. Please ensure the item is in new, unused condition with its original packaging.
Please first contact our customer service team via the ‘Contact Us’ page or by emailing [info@bijou.box] with your order number. We will guide you through the return process.
For hygiene reasons, earrings cannot be returned once sold unless there is a quality defect. We appreciate your understanding.
K18GP refers to a layer of 18K gold electrically plated onto a base metal like brass. This gives the jewelry a luxurious shine similar to solid gold at a more accessible price. The gold-plated layer may naturally wear off or fade over time due to wearing habits and contact with chemicals (like perfume and sweat), which is a normal occurrence.
To extend the life and shine of your jewelry, we recommend the following:
Gentle Cleaning: After each wear, gently wipe your bijou with a soft, dry cloth. This removes oils and residues that can cause discoloration.
Proper Storage: Store your jewelry in its Bijou.Box or a sealed bag to protect it from air and humidity.
Kindly Avoid: Please refrain from using abrasive polishing cloths, as they can harm the delicate finish.
Titanium and ceramic earring posts are hypoallergenic, making them ideal for sensitive skin and those prone to allergies. They are highly resistant to corrosion, durable, and lightweight, offering comfortable all-day wear. These materials also minimize irritation and are safe for long-term use, reducing the risk of redness, inflammation, or infection.
Copyright © 2025 Bijou.Box® is a registered trademark in the UK. Trademark No. UK00004188375